Dear Daniyar,
I have created access sequence with rule 14000148 and assign to sold to party in partner determination procedure.
Its working fine if message creator is same as reported by. but if one user create message and want to change reported by then its not picking reported by org unit.
For Example: we have scenario, some time end users call to support team or email to resolve any issue. our support team member need to create incident or service request and enter reported by of that user who email or call for help. when support person change reported by then sold to party remains unchanged and showing org unit who is basically creating message.
it seems that rule 14000148 determining org unit based on user who is creating ticket not then BP/User entered in Reported by field.
Is there any solution that we can determine org unit based on reported by field not on basis of message creator or user who is creating message
Thanks
Bilal