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Re: AR credit memeo based on return

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Gordon is correct.

 

Sales Order -> Delivery -> Return

 

You never created an Invoice.  The Return removes the items from the Delivery changing the Remaining Open Quantity to 4.  If you create the Invoice based off of the Delivery the invoice will show 4.

 

If an Invoice had been created.

Sales Order -> Delivery -> Invoice

 

You wouldn't be able to create a Return based on the Delivery because it would be closed.  You would create a Credit Memo based on the invoice.  The credit memo would reverse the revenue entry and put the items back in stock.


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