Dear Team,
We are facing an issue where, for a sample order - sales value got updated as open sales order value against a customer in FD33.
Credit set up is not active for the sales order type (OVAK) or the delivery type (OVAD). Since this has occurred in 2003, we have no clue what exactly has happened. We cannot locate any change logs in the configuration level.
1) What is the possibility for credit management to be active for a document type, which was not meant for credit set up?
2) How to remove the open order/ delivery value for the customer?
Thanks and regards.
Sivarajesh